To make a refund request from WhosHere on a duplicate purchase, please do the following:
- Find the two receipts that Google Play emailed you after you made your initial and duplicate WhosHere purchase
- Locate the two Google Order IDs
- Open a WhosHere ticket inside the app - Setup > Help & Troubleshooting > Create Ticket
- Create a ticket and include your two Google Order IDs
Please note we only provide refunds for accidental, duplicate purchases. The duplicate purchase must be unused. A purchase is considered duplicate if it is the same In App Purchase item and the two purchases were made within 15 minutes of each other.